ZGF’s Chris Chatto recently presented at Building Design + Construction’s Accelerate Live Conference on the next frontier of pre- and post-occupancy evaluations. Examining best practices from ZGF’s own experience in developing pre- and post-occupancy evaluations of the spaces we design, Chatto shared the following insights with attendees from across the design and construction industry.
- Start small, think big: Don’t try to do it all on the first try (or survey). Grow an internal culture of POEs through tools and processes designed to be scalable within the firm.
- Create vs. contract: Resources, both people and technical, vary at each firm. Developing your own POE vs. contracting with an outside organization should be an individual choice for each firm. At ZGF, we’re already seeing benefits and synergies from the effort of developing our own.
- Pre-occupancy informs post-occupancy: Utilizing pre-occupancy surveys at the outset of projects can demonstrate its value in design and help define issues and metrics that may be best assessed and compared by a post-occupancy survey.
- Successful POEs benefit the entire integrated design team: In high performance buildings, resource use, occupant comfort and experience, and their productivity and satisfaction are intimately tied together. Post-occupancy process should reflect that. Recognizing and advocating for this builds support of designers and project managers, consultants, and most importantly clients.
To watch the full presentation, click the link above.