ZGF programmed and designed the 37,000 SF outpatient clinic in Seattle’s South Puget Sound. Repurposing a former Circuit City, the new clinic houses a range of services including urgent care, outpatient care, occupational and physical therapy, and specialty clinics such as ophthalmology, speech therapy, and sports therapy, to name a few. This model brings outpatient services to a convenient community location for patients and families while allowing Seattle Children’s main campus facility to focus on acute care services. Using a Lean, cross-functional approach to design—with more than 13 Integrated Design Events that engaged diverse stakeholder groups—ZGF was able to quickly gain consensus on a design that minimizes waste and enhances patient-centered care. Key outcomes include enhanced access and convenience for patients as they arrive, reduced patient and staff travel distances, reduced storage space, and a 75% decrease in the total number of specialty treatment rooms required, from 20 to five. Additionally, successful project management resulted in a 2.5% savings of the overall project cost.

PUBLICATION