The Everett Clinic, The Everett Clinic at Smokey Point
Healthcare
ZGF programmed and designed the two-story, multi-specialty clinic to streamline and enhance the patient experience by reducing wait times and providing comprehensive care, for over 20 specialty clinics, in a single, easy to access location. To achieve the most efficient, patient-centered solution, ZGF used a Lean, cross-functional approach. This involved working with an integrated team of clinic leadership, care providers, laboratory and radiology technicians, administrative and housekeeping staff, and patients assembled to work collaboratively with the design team to create a facility fully-focused on their number one core value to do what is right for the patient. Using eight Integrated Design Events held over eight months, the team collectively made operational and design decisions to achieve facility outcomes including the 23% reduction of non-patient care space yielding a $2,100,000 savings to the project cost, creating 62 right-sized procedure rooms with 92% flexibility, and an increase in patient satisfaction scores to 89%.
Location
Marysville, WA
Square Feet
60,0000
Completion date
2012
Project Component
Architecture services
Interior design and space planning
Graphic design
The two-story building is constructed primarily of board formed concrete with wood and aluminum accents. The contemporary architectural expression is intended to reflect the clinic’s goals of providing full-service ambulatory care in a patient-centered environment that also provides an enriching and supportive workplace. The entry at the south side is flanked by a steel canopy surrounded by a transparent curtain wall which invites patients in.
With floor to ceiling windows on each level of the clinic, the interior is bathed in daylight and connections to the outdoor environment assist in wayfinding. The natural palette is accented by a small but well-curated collection featuring the work of local artists. Demountable glass partitions, modular furniture systems, and storage carts provide the flexibility required of a Lean, operationally efficient healthcare environment. Materials were locally sourced, manufactured, and assembled and selected for maximum value, durability, and minimal environmental impact.